PISSED OFF AT WWTS

[WWTS Marketing]

Hi Dylan,

First of all let me apologize for our delayed response. We’ve read your post and would like to speak with you directly. Please give us a call at your earliest convenience – I’ll be happy to assist you.
Rest assured that we have investigated your complaint but we need more information in order to assist you.
Thank you also for bringing this matter to our attention. We place great importance on your business and want to remedy any problem that may exist.
Again, please accept our sincere apologies for any distress this situation may have caused you and be assured that your situation will be dealt with as soon as possible.


WWTS Marketing

[dylan24]

update- I called them. According to them, getting a copy of DL/CC is their policy.
They said they must have forgotten to ask
me that when I deposited the 1500 and again
when I had the 1500 credited back to the CC.
But suddenly they remembered when I wanted
to do a sportsbook transfer.
And even though my current funds w/ them
have NOTHING to do with a CC, I will still have to send that info if I want my funds sent to me or transferred to another book.
Oh and another thing WWTS..I'd like to know..
regarding your nascar matchups. You guys
had some matchups listed w/out odds on saturday night. I know WWTS doesn't put up lines until sunday. Last year, many times you had the matchups up on a sat w/out the lines, and then would put up the lines on sunday.
But this last sunday, the matchups listed
saturday were nowhere to be found on Sunday and WWTS had put up completely different matchups w/ lines up Sunday! Why did you guys do this? I did a good size transfer from another book to WWTS after seeing the matchups that I thought WWTS would be offering sunday. Isn't it enough that WWTS is the only "major" sportsbook not to have nascar matchups up on saturday (with lines)..now you guys are resorting to "bait and switch."
A suggestion: If you put up nascar matchups without odds on a sat night, please have those matchups w/ lines up on sunday..not DIFFERENT matchups. Or don't put up anything until sunday. It isn't very "customer friendly" to do BS like this.