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We would like to start by apologizing profusely to all of our current and prospective customers. We should have posted before this; however, due to our technical difficulties were unable to do so.
One of our routers, a key component in organizing traffic to and from the Internet, has gone bad. We are currently awaiting personnel from Houston to arrive with the new hardware necessary to get our Internet back up and running. The problems began yesterday at approximately 3:30pm Central Time. We were completely down for several hours while we diagnosed the problem.
Our phone center is now up and fully operational. While our website is accessible, the online wagering portion will not be available until approximately Thursday while we reconfigure the router for optimal performance.
Please feel free to call our wagering line at 877-275-6280 for ANY and ALL wagering needs. Everyone's account is intact and it is business as usual with the exception of the Internet.
We apologize again. You can rest assured that we are as upset as all of you are. We were up all night working on grading yesterday's tickets and making sure everyone's account was in order. Please feel free to contact Samantha or Crystal if you have any questions or concerns regarding this unfortunate incident.
Sincerely,
Samantha
Dunes Sports
One of our routers, a key component in organizing traffic to and from the Internet, has gone bad. We are currently awaiting personnel from Houston to arrive with the new hardware necessary to get our Internet back up and running. The problems began yesterday at approximately 3:30pm Central Time. We were completely down for several hours while we diagnosed the problem.
Our phone center is now up and fully operational. While our website is accessible, the online wagering portion will not be available until approximately Thursday while we reconfigure the router for optimal performance.
Please feel free to call our wagering line at 877-275-6280 for ANY and ALL wagering needs. Everyone's account is intact and it is business as usual with the exception of the Internet.
We apologize again. You can rest assured that we are as upset as all of you are. We were up all night working on grading yesterday's tickets and making sure everyone's account was in order. Please feel free to contact Samantha or Crystal if you have any questions or concerns regarding this unfortunate incident.
Sincerely,
Samantha
Dunes Sports