WWTS, Neteller and the whole nine yards

[WsP]

Time to rant. I notice WSEX is starting to accept transfers via Neteller. $100 minimum. What do you know, I've got $300 at WWTS, who also accepts Neteller. Now I've already withdrawn all my money from WWTS via Neteller once already, only to deposit it all back a couple days later. Things went smoothly, no charge whatsoever. I figure this can't last. Nothing is free in this world. So I decide I better get the low down on what kind of charge I'll be looking at. I'm not too keen on picking up the phone and calling them, deciding intead on using their convenient little Online Support message thingy. (A little too convenient if you ask me, for them that is. I decide to type this "How many free Neteller withdrawals can a person request before there is a charge. And if there is a charge, what is it?" In response, I receive this "You can request up to 2 free withdrawals per week.(I'll be honest here, I can't quite recall whether it was day, week or month, But I know it was 2 per something)
With this information in hand I request a withdrawal for the enormous sum of $100. I wait and I wait and I wait. (rather impatiently, I requested this withdrawal Saturday Night hoping to deposit it into WSEX the same day to play some Interactive Baseball for Game 1)Nevertheless, here it is Monday Night and I notice may account balance at Neteller is showing a nice even sum of $100, but at the same time notice from my WWTS account an amount equal to $130 is missing. I'm no rocket scientist, but after deductive reasoning come to the conclusion I've indeed been charged $30 for a $100 withdrawal. (Only to be later informed it's company policy to charge $30) Now call me crazy, call me whatever, but I've been duped out of $30. Why are they charging $30 in the first place? There is no way Neteller is charging that much per transaction. I thought WSEX charging $15 was high. Who in their right mind is going to use Neteller for anything if books like WWTS are going to charge $30 per withdrawal. So nice of them to tell me now that the 2 free things are not withdrawals but in fact DEPOSITS. Oh boy, they'll let me send them my money for free! How splendid! They'll rape you for every penny if you let them. Pisses me off.

[mr green]

Another thing about WWTS and Netteller, WWTS won't let you withdrawl using Netteller unless you deposited through Netteller, this is inconvient and I hope they consider changing.

[sportshobby]

I knew that WWTS had for some time, along with several other Antigua books, been charging $30 for outgoing transfers to another book. But I didn't know that this policy remained for NETeller, and apparently neither did WsP. There is absolutely nothing in the NETeller transfer page that states this, and I'll bet it isn't on the WWTS website either.

A player should be clearly informed IN ADVANCE of any fees. If there wasn't any prior notice, then these fees should be refunded immediately. There's no way a player should be assessed unannounced fees.

I thought one of the great beauties of NETeller was free (to the player) transfers. If there is a limit on number of transactions, or on minimum transaction amount, these need to be posted.

If a book has a policy of a free payout to the customer, then a NETeller payout should also be free. As I understand it, a NETeller payout actually costs less than most other payout forms.

[WWTS Marketing]

To: WsP

We would like to apologize for the inconvenience we have caused regarding your being able to collect your funds (via Neteller) freely from us. As you probably already know, WWTS cares very much about their clients and is very sensitive to their needs. Please be advised that WWTS has no objection to crediting your account for the charges you incurred, as this was our error not to notify properly.
At this time, we want to make it clear that we are charging a fee of $30 for a Neteller transaction (withdrawal). However, there are numerous sending options available to you and others as far as receiving funds from WWTS. Please give us a call at 1-800-555-2902 for more information.
We still encourage your comments, as that is the best means we have for learning first-hand if the representations of quality that are made to you are accurate in your opinion.
Again, we apologize and hope that you would reconsider your outlook on our company.

Sincerely,
World Wide Tele Sports
P.S. Our website www.betwwts.com will be updated shortly.

[Max the Knife]

Very well done wwts what link on Neteller.com to do transfers from your sister sportsbook post time.

[WsP]

So how do I go about getting this charge credited back to my account? Will you do it automatically as I assume you know my pin number etc. As for my opinion of your company, it still remains the same - An excellent place to bet (inspite of those goofy hockey lines) This is the one and only problem I've ever had with you guys and considering the amount of money I have in my account, I'm surprised you've even bothered to respond. But to know that you care about everyone, big and small, is very comforting.

[WWTS Marketing]

WsP

The funds have been credited back to your account. Call our wagering department or go online to receive confirmation of your updated account.

Again we apologize for the inconvenience. And we look forward to serving you in the future.

Sincerely,
World Wide Tele Sports

[FatBoy]

I contacted neteller and asked them who charges fees. They replied that they do not know which ones do.

Since one is accessing neteller's screen for deposits and withdrawals, I think they (NeTeller) SHOULD inform the user of any fees. I think that it is in their best interest to contact each of their merchants and find out this information.

The sporstbooks should also display on their website any fees associated with neteller.

Rave/Rant

Rave: To those books who are not charging fees.

Dunes
Casablanca
SOS
SportBet
Island
Top of the World
Sorry if I missed any.

Rant - I do not see any reason for not giving at least 1 free withdrawal per book, per month. I can see charhing after that to stop/curb abuse of the system.

fats

[This message has been edited by FatBoy (edited 10-26-2000).]