Rant about Intertops (and Olympic praise)

[salak]

First time poster here...

I just wanted to say that I've been very impressed with the customer Service at Olympic today. They processed my payout within minutes (unlike Intertops), they were completely understanding and friendly when I called an hour later and said I had changed my mind about the amount of the payout (originally, I had emptied my account), and asked them to put part of that money back into my account. I was able to bet within minutes after I hung up the phone. Well done!

On the other hand, Intertops has been very disappointing. I wagered exclusively with Intertops for a few months, making 5-10 small bets a day (about $50 each). In September, I decided to switch sportsbooks (I wanted the props bets at Olympic which Intertops doesn't have) and asked for a payout. My money didn't arrive for over a week, and just as I was getting nervous about it, I get this email saying that I had made an illegal bet by betting on a bad line, and that they were erasing that bet,and subtracting $50 from my account. The email also used threatening language, accusing me of knowingly trying to cheat Intertops, and threatened to close my account and withhold my winnings if I did it again. It didn't specify WHICH bet this was, and I know that I have NEVER tried to cheat a sportsbook by betting on a bad line, and that I would NEVER do it on purpose. I might have bet a line that looked good (for example, betting the Yankees at -120 when it is at -130 in other places), but that much discrepancy is to be expected, and I certainly wouldn't bet it if I thought it was the wrong line (e.g. Yankees as an undedog when they are the favorite everywhere else). I didn't pursue the matter because I had already requested a payout, and didn't care enough about the $50 bucks to argue with a sportsbook that I wasn't gonna use again. But, I was certainly not impressed by the way they treated me when I knew that I had done nothing wrong, and didn't even know which bet they were talking about. My payout arrived about 2 weeks after that.

[sportshobby]

What I really don't understand is why Intertops bothers to advertise here. They pull stunts like this, and never answer any complaints in the forum. Apparently they don't address them elsewhere, either. No one ever comes back and says that Intertops made something right with them.

[Brick]

But they offer free pizza.

[GANGSTEROFLOVE]

why does everyone in this forum complain about the same sportsbooks ie intertops abetz nasa and so on why doesnt everyone play with the real books like cris sports market olympic caribi pelican loose lines skybook and so forth then maybe we wouldnt have to read the same complaints over and over again stick with the real bookies of the world and you wont have these types of problems maybe the 5 cents or 1/2 a point you get at these shops isnt really worth it after all i also left out wwts wsex pinnacle as well solid good books

[natty]

If that is true about Intertops it sounds like they make their $$ by just randomly taking $$ out of their customers account and then making up an excuse. You should get that $50 back. I know you don't think its a big deal since you won't use them again but they need to know we see their scheme and if they were 'class' they would fix any problem caused by them! I used to be with them but the dang site took so long during crunch time I just pulled the $$ out.


Natty

PS Intertops, you need to respond to these customers who say you have treated unfairly or you'll end up loosing alot more customers than you allready have!

[This message has been edited by natty (edited 10-18-2000).]

[This message has been edited by natty (edited 10-18-2000).]