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Being a clerk in an action-paced sportsbook must be a stressful job. Especially where there's fast and furious action on the phone. Many callers must be abrupt, some probably inconsiderate. Some line managers probably high-strung as well.
But in all my bit of wagering experience there is no clerk more deserving of praise than "Sharon" of WWTS. She really seems to enjoy her job, is personable and pleasant, and very accurate and reliable.
I suppose also that WWTS makes the clerk job a little less stressful than many books. This is because the clerk can read the line to the caller, take the bet, confirm it, and everything; without having to simultaneously have a conversation with the line manager in the back of the room.
There are books that have the clerk put the customer on hold to get the line to give him. Others have the plays being shouted out. Some have to get approval for wagers. So WWTS deserves some of the credit, too, for making the environment smooth.
But heck, if sportsbooks can get raves, then so can clerks. Hats off to "Sharon".
But in all my bit of wagering experience there is no clerk more deserving of praise than "Sharon" of WWTS. She really seems to enjoy her job, is personable and pleasant, and very accurate and reliable.
I suppose also that WWTS makes the clerk job a little less stressful than many books. This is because the clerk can read the line to the caller, take the bet, confirm it, and everything; without having to simultaneously have a conversation with the line manager in the back of the room.
There are books that have the clerk put the customer on hold to get the line to give him. Others have the plays being shouted out. Some have to get approval for wagers. So WWTS deserves some of the credit, too, for making the environment smooth.
But heck, if sportsbooks can get raves, then so can clerks. Hats off to "Sharon".