Millennium Access

[azbob]

anyone else unable to get access today?

thanks

[pnanda]

Unable to sign-on all day today.

[azbob]

anyone from Mill Sports have an update???

still no access

[kclark]

no luck getting thru. they said they were updating system. ummm Why cant they do that during the week?

[azbob]

usually "updating the system" in this situation means they don't know what the hell is wrong

if they truly were updating, don't you think they would:
a) notify players in advance
b) not do it during primetime

if updating the system IS true, i question their decision making....very disappointing

[krackman]

I agree with that "WHY CANT THEY UPDATE DURING THE WEEK" and why do they do this at peak times? Mill is not the only one that does this MOST BOOKS DO IT but not all at peak times.

[azbob]

just for the record...they are still down today and haven't responded to e-mail

[auspice]

two days downtime and no response from millennium......kinda ridiculous.....

[azbob]

agreed auspice

at least i have a week to find a book to take their place

[Milsports]

Sorry for the inconvenience. One of our main servers has been out of commission since Friday night and has caused a major disruption in our service. We have been working around the clock trying to get the problem corrected and our tech support team now expects everything to be back to normal by Monday afternoon. Unfortunately we have been unable to retrieve emails either. Again, we appologize for these unforseen circumstances.

[azbob]

technical issues do arise but you were able to post your note here when the system was still down so why not post something Friday night, Saturday or Sunday instead of making players have to keep checking?

[boblynch]

They weren't answering phones last night
either, so I couldn't get my football or
baseball bets in that way. The football
game was postponed, but the Angels won, so
I lost out.This happened to me last month
at Sportingbet, also. It took 2 days to
straighten out my account. I think I'll
go back to a straight phone service like
Gibralter. In 4 years, I never had a
problem (except during last years hurricane) and my balance was always exact to the penny.
penny.

[pnanda]

Tues morning, still down! Down for almost 4 days, what is up? This is getting ridiculous.

[ppeter]

Nothing but the sound of silence from one of the most aggressively marketed books around. I think they should have spend their budget on a backup server rather than ads, ads and more ads. It is better to keep a small number of satisfied clientel than a large number of pissed off ones.

[ppeter]

Millenium had a popup menu saying they intend on "compensating" customers for the ongoing server outage. I hope its something good (like percentage of net losses back or free cash). It is something token (like a small reup bonus) I think a lot of people will walk.