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Quickflutter.com Site Testing
Freemon and Company Consulting
Introduction
The purpose of the closed user-group trial is to provide feedback on the Quickflutter.com web site and to verify the accuracy of the betting and accounting software.
The key areas to focus on, and provide comment, are:
· General look and feel – do you like the look of the site, the choice of graphics, is it easy to read?
· Navigation - do you find the site easy to use, is the navigation intuitive, how can it be improved?
· Site content – is the information accurate, is there sufficient explanation, are there omissions, typos, etc.
· Display – have you experienced any problems with the display of the site?
· Do you have any suggestions of how the site can be improved?
Any problems experienced should be clearly documented in the attached spreadsheet.
Rules
You will need to register an account, using a dummy credit card number, and deposit an initial amount of £500 (this is a “notional” balance – no cash transaction will take place). You get to keep any amount in excess of £500 on your account at the end of the testing period. If you deposit “funds” in excess of £500 you will be disqualified from keeping the excess account balance.
You are required to place a minimum of 50 bets on the site. These bets will be recorded in your online account, and you can access the bet details at any time. You will be required to check the accuracy of these bet details. Any inaccuracies or discrepancies should be documented in the attached spreadsheet.
You are also required to attempt to “break” the system. For example, by placing bets after a price has changed, after the off, or after the book has closed.
Testing Period
The initial test period will commence on Tuesday 25 July 2000, and last for one week, after which feedback and comments should be e-mailed to [email protected] for analysis.
If during the testing period you require assistance of have any questions, you can contact us by e-mail via the Quickflutter.com web site.
Site Access
The web site is located at the following URL: http://vegas.quickflutter.com
The site is protected by a password. Please enter the following details in the first dialogue box that appears:
Username: tester
Password: tester
Once you have done this, click on the “Register” button on the menu bar to set up your account and choose your own username and password. You will need both sets of usernames and passwords to access the site.
Registration
Please complete the on-line registration form to set up your account. To set up the account, you will be required to enter a credit card number. Please use the dummy number: 4242 4242 4242 4242, start date: 01/20001 and deposit an amount of £500.00
Placing Bets
Once you have registered an account, you are required to place a minimum of 50 bets over a period of 1 week.
These should be:
· of varying amounts.
· At least 25 win only bets and at least 25 each-way bets
· At least 30 fixed odds bets and at least 20 SP bets
· At least 25 bets with tax on stake and at least 25 bets with tax on winnings
· On different events
You should attempt to:
· place bets in excess of the maximum stake
· place bets less than the minimum stake
· Place bets after the book has closed or after the off
· Place bets when not logged in
You should check any error messages or prompts that appear on the betting slip
· Note any error messages that are not appropriate to the context
· Note any error messages that are unclear or inconsistent
· Ensure that the reason for the message is appropriate (e.g. if the message informs you that the book is closed, check that this is the case)
· Note any omissions in the error messaging (e.g. if your bet has been placed at a different price, and you weren’t warned that the price had changed)
For each bet placed, you should check:
· the validity of the bet (i.e. the bet details are as expected)
· the tax (if on stake) has been calculated correctly
· the bet has been placed at the correct price
· the correct amount has been deducted from your account balance
· the details of the bet are accessible from both the “my accounts” section and the “my bets” section
For settled bets, you should check:
· the bet has been settled correctly (i.e. win, place, or lose)
· the bet has been settled in a timely manner
· the details of the settled bet are accessible from both the “my accounts” section and the “my bets” section
For winning bets, you should check:
· the bet has been settled correctly
· tax has been correctly calculated
· each-way terms are correct
· SP bets have been settled at the correct price
· dead-heats (where relevant) are calculated correctly
· Rule 4 deductions (where relevant) are calculated correctly
· Returns have been calculated correctly
· Returns have been correctly credited to your account
Feedback
Your test findings should be recorded on the attached spreadsheet. After the test period, please mail this to [email protected] . Please provide your contact details so that we may contact you should we require.
Problems with specific bets should be recorded on the betting page, detailing the bet ID number where applicable.
Freemon and Company Consulting
Introduction
The purpose of the closed user-group trial is to provide feedback on the Quickflutter.com web site and to verify the accuracy of the betting and accounting software.
The key areas to focus on, and provide comment, are:
· General look and feel – do you like the look of the site, the choice of graphics, is it easy to read?
· Navigation - do you find the site easy to use, is the navigation intuitive, how can it be improved?
· Site content – is the information accurate, is there sufficient explanation, are there omissions, typos, etc.
· Display – have you experienced any problems with the display of the site?
· Do you have any suggestions of how the site can be improved?
Any problems experienced should be clearly documented in the attached spreadsheet.
Rules
You will need to register an account, using a dummy credit card number, and deposit an initial amount of £500 (this is a “notional” balance – no cash transaction will take place). You get to keep any amount in excess of £500 on your account at the end of the testing period. If you deposit “funds” in excess of £500 you will be disqualified from keeping the excess account balance.
You are required to place a minimum of 50 bets on the site. These bets will be recorded in your online account, and you can access the bet details at any time. You will be required to check the accuracy of these bet details. Any inaccuracies or discrepancies should be documented in the attached spreadsheet.
You are also required to attempt to “break” the system. For example, by placing bets after a price has changed, after the off, or after the book has closed.
Testing Period
The initial test period will commence on Tuesday 25 July 2000, and last for one week, after which feedback and comments should be e-mailed to [email protected] for analysis.
If during the testing period you require assistance of have any questions, you can contact us by e-mail via the Quickflutter.com web site.
Site Access
The web site is located at the following URL: http://vegas.quickflutter.com
The site is protected by a password. Please enter the following details in the first dialogue box that appears:
Username: tester
Password: tester
Once you have done this, click on the “Register” button on the menu bar to set up your account and choose your own username and password. You will need both sets of usernames and passwords to access the site.
Registration
Please complete the on-line registration form to set up your account. To set up the account, you will be required to enter a credit card number. Please use the dummy number: 4242 4242 4242 4242, start date: 01/20001 and deposit an amount of £500.00
Placing Bets
Once you have registered an account, you are required to place a minimum of 50 bets over a period of 1 week.
These should be:
· of varying amounts.
· At least 25 win only bets and at least 25 each-way bets
· At least 30 fixed odds bets and at least 20 SP bets
· At least 25 bets with tax on stake and at least 25 bets with tax on winnings
· On different events
You should attempt to:
· place bets in excess of the maximum stake
· place bets less than the minimum stake
· Place bets after the book has closed or after the off
· Place bets when not logged in
You should check any error messages or prompts that appear on the betting slip
· Note any error messages that are not appropriate to the context
· Note any error messages that are unclear or inconsistent
· Ensure that the reason for the message is appropriate (e.g. if the message informs you that the book is closed, check that this is the case)
· Note any omissions in the error messaging (e.g. if your bet has been placed at a different price, and you weren’t warned that the price had changed)
For each bet placed, you should check:
· the validity of the bet (i.e. the bet details are as expected)
· the tax (if on stake) has been calculated correctly
· the bet has been placed at the correct price
· the correct amount has been deducted from your account balance
· the details of the bet are accessible from both the “my accounts” section and the “my bets” section
For settled bets, you should check:
· the bet has been settled correctly (i.e. win, place, or lose)
· the bet has been settled in a timely manner
· the details of the settled bet are accessible from both the “my accounts” section and the “my bets” section
For winning bets, you should check:
· the bet has been settled correctly
· tax has been correctly calculated
· each-way terms are correct
· SP bets have been settled at the correct price
· dead-heats (where relevant) are calculated correctly
· Rule 4 deductions (where relevant) are calculated correctly
· Returns have been calculated correctly
· Returns have been correctly credited to your account
Feedback
Your test findings should be recorded on the attached spreadsheet. After the test period, please mail this to [email protected] . Please provide your contact details so that we may contact you should we require.
Problems with specific bets should be recorded on the betting page, detailing the bet ID number where applicable.