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Jeff,
When you are dealing with phone business 90 percent of the time you know whether it is steam or not by whom the play is coming from. When you are dealing with the internet you have to do some pretty quick checking to see who they are, how long they have been with you, and then whether or not you consider them to be a player with winning percentages, and lastly whether or not this is "steam" or just public money. The downside of this is it is probably at post and you have let's say maybe 20 seconds to react and do what you hope is the right thing while continuing with your other duties. Reasons for having limits, The Chin puts it best, "online is a different story, many bm's are very skeptical of online wagering as it is, and react by setting a different set of standards than over the phone." Let me add by saying that no-one is perfect each and everytime that I make a decision I try to do so always with what is in the company's best interest, while at the same time keeping the player's interest in mind in hope's that the decision that is made is fair to all interested parties. If I open the Braves total for instance at let's say 8.5 and the over -1.15 and I have a customer play me 1,000 over which I might add is my limit, then later when I feel I have to "break the rules" by moving to 9 after I have exhausted my juice moves, naturally I welcome the player that liked the total over 8.5 to go over the nine, also might add that he could have gone over 8.5 -1.20,-1.30...and so on until I decided to move to nine. Each time that I move a line here it is a new number and thus a fresh limit applies.
When you are dealing with phone business 90 percent of the time you know whether it is steam or not by whom the play is coming from. When you are dealing with the internet you have to do some pretty quick checking to see who they are, how long they have been with you, and then whether or not you consider them to be a player with winning percentages, and lastly whether or not this is "steam" or just public money. The downside of this is it is probably at post and you have let's say maybe 20 seconds to react and do what you hope is the right thing while continuing with your other duties. Reasons for having limits, The Chin puts it best, "online is a different story, many bm's are very skeptical of online wagering as it is, and react by setting a different set of standards than over the phone." Let me add by saying that no-one is perfect each and everytime that I make a decision I try to do so always with what is in the company's best interest, while at the same time keeping the player's interest in mind in hope's that the decision that is made is fair to all interested parties. If I open the Braves total for instance at let's say 8.5 and the over -1.15 and I have a customer play me 1,000 over which I might add is my limit, then later when I feel I have to "break the rules" by moving to 9 after I have exhausted my juice moves, naturally I welcome the player that liked the total over 8.5 to go over the nine, also might add that he could have gone over 8.5 -1.20,-1.30...and so on until I decided to move to nine. Each time that I move a line here it is a new number and thus a fresh limit applies.
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