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In response to "Boomers" post of last friday, I offer the following rebuttal and clarification of facts which transpired between Boomer and Unified Gaming. First of all, Unified Gaming is in the exclusive business of "LEASING SOFTWARE". Unified does not own, run, manage or have anything to do with any operations of any of its software licensees. Unified has teaming partners that offer services to Unified licensees. These teaming partners are companies that provide optional services to Unified licensees that may choose to utilize them. Unified owns no part of any teaming partner. Boomer confused my personal help with his assumption that I was somehow personally responsible when it comes to licensee/customer difficulties. Boomer originally had a dispute with a Unified licensee, Rosies, and asked me if I could personally get involved and help identify and impartially arbitrate the dispute. This matter was soon resolved. Boomer ran into another problem, as he beat a couple of Unified licensees significantly and needed money sent to him very quickly so that he could redistribute funds.
The specific casino's in question were not responding to Boomer fast enough, so once again he called me and asked if I could again intervene and assist in resolving his issue. The mistake I made was getting involved with something not in my control and not making it perfectly clear that I was only acting in the capacity of a neutral third party, who was looking out for the best interest of all Unified Software end users. On a daily basis last week I felt like a "middleman" instead of a willing "go-between" on behalf of Boomer. I presented Boomers concerns to Uchargedit, an ecash company used by a handful of Unified clients. The ecash company made commitments to me which I then in good faith passed on to Boomer 2 days in a row and both times I was let down by Uchargedit for multiple internal procedural errors. The third commitment I passed along from Uchargedit to Boomer was that he would have his funds on Friday. In the early afternoon Boomer did not have his funds and left me a very unprofessional and sarcastic message on my voice mail, which really had me upset. When I returned I called Boomer and expressed my displeasure with his attitude. All I was doing was trying to do was to assist him with his request. At no time did I ever tell Boomer he was not getting his requested money! So obviously out of anger and without thinking, Boomer put up his post here at Bettorsworld, causing unfair and unnecessary concern and grief for Unified licensees. The sad part of the entire situation is that the 3rd guarantee to him HAD BEEN HONORED by Uchargedit, as his requested funds were sent by the ecash company on Friday and Boomers bank decided not to post them until Monday. Boomer received 3 wires totaling over $55,000 as requested. This was an unfortunate rare occurrence, and may have resulted from our recent teaming with Uchargedit as another teaming partner. I wish all new services offered to our licensees would go perfectly smoothly, but this was obviously not the case in this situation. We have since resolved the issue with Uchargedit, and look forward to providing our end users with "state of the art" technology in software development, as well as prompt and courteous customer service by our licensees.
The specific casino's in question were not responding to Boomer fast enough, so once again he called me and asked if I could again intervene and assist in resolving his issue. The mistake I made was getting involved with something not in my control and not making it perfectly clear that I was only acting in the capacity of a neutral third party, who was looking out for the best interest of all Unified Software end users. On a daily basis last week I felt like a "middleman" instead of a willing "go-between" on behalf of Boomer. I presented Boomers concerns to Uchargedit, an ecash company used by a handful of Unified clients. The ecash company made commitments to me which I then in good faith passed on to Boomer 2 days in a row and both times I was let down by Uchargedit for multiple internal procedural errors. The third commitment I passed along from Uchargedit to Boomer was that he would have his funds on Friday. In the early afternoon Boomer did not have his funds and left me a very unprofessional and sarcastic message on my voice mail, which really had me upset. When I returned I called Boomer and expressed my displeasure with his attitude. All I was doing was trying to do was to assist him with his request. At no time did I ever tell Boomer he was not getting his requested money! So obviously out of anger and without thinking, Boomer put up his post here at Bettorsworld, causing unfair and unnecessary concern and grief for Unified licensees. The sad part of the entire situation is that the 3rd guarantee to him HAD BEEN HONORED by Uchargedit, as his requested funds were sent by the ecash company on Friday and Boomers bank decided not to post them until Monday. Boomer received 3 wires totaling over $55,000 as requested. This was an unfortunate rare occurrence, and may have resulted from our recent teaming with Uchargedit as another teaming partner. I wish all new services offered to our licensees would go perfectly smoothly, but this was obviously not the case in this situation. We have since resolved the issue with Uchargedit, and look forward to providing our end users with "state of the art" technology in software development, as well as prompt and courteous customer service by our licensees.
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