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Is it just me, or is anyone else having trouble with Intertops' limits or their service? I can't speak for others, but personally I find it annoying when a sportsbook constantly promised you one thing and consistently fails to deliver.
Intertops assured me I would get a limit of 1000 on soccer games on game day, and that this would automatically go up from the usual 250. The key word here is "automatically."
I have asked for it to be automatic because I don't feel like calling Antigua to raise the limit every single time I want to place a wager. In addition, this supposedly "large" operation doesn't seem to be large enough to supply a toll-free number for its customers...
Well, for the first two weeks I had to call and complain each and every time I wanted to place a decent bet, because on game day the limits were not automatically raised as PROMISED time and time again...
I was told the usual crap like "I'm sorry, the limits will go up automatically from now on." After my constant inquiries and complaints they seemed to have taken care of this, but I just checked today and it's back to square one.
Is this the most incompetent book out there or what??? Their customer service is the worst I have dealt with in this industry, no doubt about that. Many times I've emailed them a question and I received some incomprehensible answer. It's like they read the first sentence and don't bother reading the rest. Sometimes I ask again and either get the reply I'm looking for, still get a silly answer, or get no answer at all.
I even emailed the owner about certain aspects of the business. That was a few weeks ago, and I still haven't received a reply..........
Right now the only word that comes to mind when I think of Intertops is... INCOMPETENCE. Is it just me getting singled out with this level of service, or has anyone else had similar trouble with this book?
Intertops assured me I would get a limit of 1000 on soccer games on game day, and that this would automatically go up from the usual 250. The key word here is "automatically."
I have asked for it to be automatic because I don't feel like calling Antigua to raise the limit every single time I want to place a wager. In addition, this supposedly "large" operation doesn't seem to be large enough to supply a toll-free number for its customers...
Well, for the first two weeks I had to call and complain each and every time I wanted to place a decent bet, because on game day the limits were not automatically raised as PROMISED time and time again...
I was told the usual crap like "I'm sorry, the limits will go up automatically from now on." After my constant inquiries and complaints they seemed to have taken care of this, but I just checked today and it's back to square one.
Is this the most incompetent book out there or what??? Their customer service is the worst I have dealt with in this industry, no doubt about that. Many times I've emailed them a question and I received some incomprehensible answer. It's like they read the first sentence and don't bother reading the rest. Sometimes I ask again and either get the reply I'm looking for, still get a silly answer, or get no answer at all.
I even emailed the owner about certain aspects of the business. That was a few weeks ago, and I still haven't received a reply..........
Right now the only word that comes to mind when I think of Intertops is... INCOMPETENCE. Is it just me getting singled out with this level of service, or has anyone else had similar trouble with this book?
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