As you may have noticed, the Intertops.com website has been down for the past three days. We shut the site down in anticipation and preparation of Hurricane Lenny, one of the most unusual and unpredictable hurricanes in history. During the past three days, more than 30 inches of rain has fallen. That's nearly the average annual rainfall for Antigua in just three days.
Our choice to close the site down temporarily was a deliberate one in order to allow our employees to stay at home with their families and protect their assets, as well as to protect our own equipment from potential water and other collateral damages. When the site is down, we understand that this causes enormous inconvenience to our loyal customers, and we apologize for that inconvenience.
As a matter of policy we choose to act on the side of caution. Our priority is as always customer service. On rare and unforeseen occasions we must take measures such as these, to protect our employees, your accounts, and our equipment. This is one of those unfortunate occasions.
We wish to thank you for your understanding, and can assure you that every effort is being made to restore the full and dedicated service to which you have become accustomed.
Best Regards,
Simon Noble
CEO Intertops.com
Our choice to close the site down temporarily was a deliberate one in order to allow our employees to stay at home with their families and protect their assets, as well as to protect our own equipment from potential water and other collateral damages. When the site is down, we understand that this causes enormous inconvenience to our loyal customers, and we apologize for that inconvenience.
As a matter of policy we choose to act on the side of caution. Our priority is as always customer service. On rare and unforeseen occasions we must take measures such as these, to protect our employees, your accounts, and our equipment. This is one of those unfortunate occasions.
We wish to thank you for your understanding, and can assure you that every effort is being made to restore the full and dedicated service to which you have become accustomed.
Best Regards,
Simon Noble
CEO Intertops.com
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